The HR Technology Context
The HR function in large organizations often relies on multiple business applications to streamline their operations.
Despite the increasing adoption of technology in HR, many HR departments struggle to fully understand and implement these solutions effectively.
Moreover, analysis shows a concerning trend of dissatisfaction with the gap between expected and actual outcomes from HR technology implementations.
Key indicators include:
- Low ownership of the technology landscape by HR professionals
- Limited active participation of HR SMEs in technology initiatives
- Excessive customization of HR applications
- Poor data quality within HR
Establishing an effective HR technology framework is crucial for organisations to unlock the full potential of their workforce.
Services
Selection
With numerous options in the HR Tech market, choosing the right solution for your organization is a critical decision that affects both the present and future.
The selection process requires careful consideration of your organization’s expectations and a thorough evaluation of how various applications can meet your business needs.
As an impartial advisor, our primary focus is to ensure an objective approach to the selection process, helping our customers make the best choice.
Advocacy
Every decision made during the application’s implementation is crucial.
Our advocacy service ensures these decisions align with your business objectives.
As an impartial partner, we assist in evaluating design decisions while collaborating with your SMEs and implementation partners.
Our goal is to help you make informed choices, enhancing the application’s potential as a transformative tool for your business.
Assessment
The HR function of a business relies on a variety of applications working together to meet its needs. The effectiveness of these applications depends on the overall health of the application landscape.
Our assessment service is designed to help your organisation understand what is working well and what needs improvement.
This insight allows you to take preventive measures to mitigate challenges, protect your investment, and enhance the longevity of your applications.
Our Success Stories
Success Story 1: Selection
Xalence was approached by a rapidly expanding Global BPO firm to help establish a robust HR Technology framework for future growth. The firm aimed to unify its HR IT environment globally with a comprehensive solution or suite.
Working closely with management, HR, IT, and cross-functional experts, Xalence guided the organization through exploring, evaluating, and ultimately deciding on the best option.
The outcome of this selection process set the organization on a path to adopt a unified global application, leading to significant cost savings.
Success Story 2: Advocacy
After the BPO organization selected the application, Xalence took on the role of ensuring that decisions aligned with business expectations and that the application was designed to support future business growth.
Acting as an advocate, Xalence facilitated discussions and decisions on configuration and design choices for the future state. Additionally, Xalence maintained a careful balance between specific country requirements and the organization's global needs to minimize necessary modifications to the application.
Xalence successfully guided the organization in adopting the application with minimal customization, effectively meeting the needs of both Global HR and Local HR teams.
